That screen gap issue noticed by early samsung Galaxy Note 4 owners is apparently â€œa necessary manufacturing issue,â€ and not a production anomaly. Samsung hasnâ€™t said what it plans to do about the issue just yet, but on its European support site, the Korean company spins it in a unique way.
A small gap appears around the outside of the device case
- This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
Ok, so we can understand that, while designing and manufacturing the Note 4, Samsung decided that because of the deviceâ€™s internal parts, the gap is necessary.
Over time, friction between parts may cause this gap to expand slightly.
So, youâ€™re telling me that the gap, which is already large enough to hold a credit card, could potentially expand over time? That seems like a recipe for disaster, especially if dirt and grime continues to collect in that space. And if water gets in? Hopefully it doesnâ€™t lead to a damaged screen, or worse.
Weâ€™ve seen other manufacturers design devices without a significant screen gap, but Samsung is instead embracing it as a feature. When we played with the Galaxy Note 4 at IFA earlier this month, we didnâ€™t notice any significant issuesâ€”people might not even notice it at all. Curiously, the Galaxy Alpha, which features a similar design, doesnâ€™t exhibit a screen gap, though it doesnâ€™t quite contain the amount of components as its larger brother.
This will likely be a non-issue when the Galaxy Note 4 becomes more widely available, but weâ€™ll definitely keep our eye on it as it develops.
This suggests the Note 4 screen gap is a characteristic of the device in general, not just a manufacturing aberration affecting early adopters. The second bullet point may give buyers pause, however, as a widening gap between screen and chassis doesn’t exactly inspire confidence in the device’s build quality. What’s more, we’ve noticed no such issues with the Galaxy Alpha, which uses a very similar metal-banded design.